Last updated: 2021

Thank you for choosing to be part of our community at Herbitec (M) Sdn Bhd ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.herbitec.com (the “Site”).

Personal Information We Collect 

When you visit the Site, we may automatically collect certain data about your device, including information about your web browser type, internet protocol (IP) addresses, date and time zone, and some of the cookies that are installed on your device. Furthermore, as you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details, email address and phone number. We refer to this information as “Order Information.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the websiteand gathering demographic information.

Cookies and Data CollectioTools

We collect Device Information using the following technologies:

“Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. 

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How Do We Use Your Personal Information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site, including to:

  • Processing your payment information.
  • Arranging for shipping.
  • Providing you with invoices and/or order confirmations.
  • Communicate with you, either directly or through one of our partners.
  • Screen our orders for potential risk or fraud.
  • Provide you with updates and other information relating to our website, products or services.

We use the Device Information that we collect to help us:

  • Screen and prevent for potential risk and fraud.
  • Provide, operate and maintain our Site.
  • Improve, optimize and expand our Site.
  • Understand and analyze how you use our website.

Will Your Information Be Shared With Anyone? 

We will keep confidential all personal information collected through our website.We may however need to process your data or share your personal information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
  • Other Users. When you share personal information or interact with public areas, such personal information may be viewed by all users and may be publicly made available outside in perpetuity. If you interact with other users and register through a social network, your contacts on the social network will see your name, profile photo and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.

Your Rights 

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Contact Us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email: [email protected].


By using our website, you hereby giving us consent to collect, use and disclose your personal information under the terms of this Privacy Policy and agree to its terms.

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